Tag Archive: Customers

T-Mobile is dropping unexpected gifts on users for the next 30-days, and it’s kicking things off by giving existing customers three-months of free LTE for no extra charge. The wireless network announced its ‘Un-carrier Unwrapped’ promotion today that will see the company giving away one special gift each week. These won’t just be any regular […]

(via Cult of Mac – Tech and culture through an Apple lens)

[Read More…]

You may soon be able to make purchases in the iTunes store without a credit or debit card. Apple has been working with a phone carrier in Germany on an agreement that would let people pay for items as part of their phone bills. Users’ phone numbers, rather than credit cards or bank account numbers, […]

(via Cult of Mac – Tech and culture through an Apple lens)

[Read More…]

Two more major U.K. banks have hopped on the Apple Pay bandwagon. Lloyds and Halifax are now supported by the service, bringing the total number of Apple Pay banking partners in the U.K. to an impressive 11. Others include Natwest, Santander, Nationwide, RBS, Ulster Bank, MBNA, American Express, HSBC, and First Direct. The only major […]

(via Cult of Mac – Tech and culture through an Apple lens)

[Read More…]

Vintage Apple radio spots give customers the hard sell

No-one does ads with more consistent high quality than Apple. That’s why it’s kind of fun to go back to a time when getting the word out about new products was less about pushing out a sleek new video on YouTube and more about radio spots designed to give potential customers the hard sell. Stephen […]

Apple is a rarity in history: being not only the world’s most valuable company, but also one of its most innovative. A new study from research firm Lab42 takes a look at the link between these two topics, and draws… Read more ›

AT&T customers can kiss iPhone subsidies goodbye

Looking to buy a new iPhone 6 or 6 Plus on AT&T but don’t want to sign up for the carriers’ ripoff Next plan? Too damn bad. Just days after AT&T CEO Ralph de la Vega promised subsidized phones are… Read more ›

Customers complain their new MacBooks come pre-dented

Some customers who have ordered Apple’s gorgeous new 12-inch Retina MacBook are in for an unpleasant surprise. After prizing the pristine white lid off the device’s box, they’re discovering that their new notebook is already damaged. The complaint was noted… Read more ›

Apple’s China trade-in program only went live today, but already it’s on the receiving end of criticism, as would-be sellers are disappointed to find that Apple is offering far less credit than is offered by private third-party buyers. Welcome to… Read more ›

I’ve always found the people who work in Apple Stores to be incredibly helpful and, considering that their job is to sell you on expensive products, honest. One thing that’s never happened to me, however, is having an Apple Store employee… Read more ›

Apple is still trying to get a license for Apple Pay in China, but its new friends at Alibaba are bringing Touch ID payments to the mainstream in China today, with an update to the popular Alipay app that gives… Read more ›