Tag Archive: Customers


Vintage Apple radio spots give customers the hard sell

No-one does ads with more consistent high quality than Apple. That’s why it’s kind of fun to go back to a time when getting the word out about new products was less about pushing out a sleek new video on YouTube and more about radio spots designed to give potential customers the hard sell. Stephen […]

Apple is a rarity in history: being not only the world’s most valuable company, but also one of its most innovative. A new study from research firm Lab42 takes a look at the link between these two topics, and draws… Read more ›

AT&T customers can kiss iPhone subsidies goodbye

Looking to buy a new iPhone 6 or 6 Plus on AT&T but don’t want to sign up for the carriers’ ripoff Next plan? Too damn bad. Just days after AT&T CEO Ralph de la Vega promised subsidized phones are… Read more ›

Customers complain their new MacBooks come pre-dented

Some customers who have ordered Apple’s gorgeous new 12-inch Retina MacBook are in for an unpleasant surprise. After prizing the pristine white lid off the device’s box, they’re discovering that their new notebook is already damaged. The complaint was noted… Read more ›

Apple’s China trade-in program only went live today, but already it’s on the receiving end of criticism, as would-be sellers are disappointed to find that Apple is offering far less credit than is offered by private third-party buyers. Welcome to… Read more ›

I’ve always found the people who work in Apple Stores to be incredibly helpful and, considering that their job is to sell you on expensive products, honest. One thing that’s never happened to me, however, is having an Apple Store employee… Read more ›

Apple is still trying to get a license for Apple Pay in China, but its new friends at Alibaba are bringing Touch ID payments to the mainstream in China today, with an update to the popular Alipay app that gives… Read more ›

It’s been a while since we’ve heard a peep from Jeff Bezos, regarding his plans to deliver Amazon packages by drone — and now we know why: he’s busy battling the Federal Aviation Administration regarding the use of unmanned aircraft.… Read more ›

Facebook CEO Mark Zuckerberg has lashed out at Tim Cook’s privacy policy, calling it “ridiculous,” and knocking Apple for pricing its products as highly as it does. Zuckerberg’s rebuttal follows comments made by Cook in September, in which he noted… Read more ›

AT&T baits customers with new 24-month Next plan

Today AT&T announced a Next 24 plan that allows you to pay for your phone in small payments over the course of 30 months, with the option to upgrade after two years. The new 24-month plan joins Next’s current 12 and… Read more ›