Tag Archive: Customers


AppleCare+ Customers Can Now Get Repairs & Replacements While Abroad

applecareAppleCare+ subscribers can now get repairs and replacements for their iPhones, iPads, and iPod touches while they’re abroad following recent changes to the service. Subscribers were previously required to contact Apple in their home country, but now they can pop into any Apple retail store in territories where AppleCare+ is sold. Apple hasn’t quite made […]

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Omni Group Forced To Stop Offer Mac App Store Customers Paid Upgrades

446873777_640One of the big problems from a developer perspective about the Mac App Store is that it doesn’t allow developers to sell paid upgrades to their apps. Similarly to the iOS App Store, if a developer wants to make money off of a particularly juicy update, they need to sell it as an entirely new […]

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Publishers To Pay iBookstore Customers $3 For Each NYT Best Seller Purchased

iBooks-iPadWhile Apple decided to hold out for a court battle — that it eventually lost — five of the publishers involved in the iBookStore price fixing antitrust case have already reached settlements with the DOJ. Two of those publishers, Penguin and Macmillan, are already sending out emails to customers to notify them that they’re eligible […]

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Time Warner Will Let Customers Stream Live TV To iOS Devices Starting Tomorrow

twctvipad

As more cable subscribers start to embrace the idea of ditching cable for services like Netflix and Hulu Plus, cable companies are quickly trying to entice subscribers to stay by offering TV everywhere on every device.

Time Warner Cable announced today that starting tomorrow, TWC subscribers will be able to stream live TV to their Apple devices for the first time ever. An update for TWC’s iOS app should roll out  tomorrow  [Read More…]

T-Mobile’s Planning A Massive Marketing Blitz To Win Over New iPhone Customers

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As the last major carrier in the U.S. to sell the iPhone, T-Mobile has a lot of catching up to do if it wants to become competitive with AT&T, Verizon, and even Sprint. With the iPhone 5 set to launch on T-Mobile tomorrow, the carrier is preparing a massive media blitz to try and win new customers.

Along with its “uncarrier” plans and the $ 100 iPhone 5 price point, T-Mobile  [Read More…]

Virgin Mobile Is Giving Customers $100 To Ditch T-Mobile [Deals]

virginmobileretainyourbrain

 

The iPhone 5 is set to launch on T-Mobile this Friday along side T-Mobile’s new “uncarrier” no contract strategy. Not wanting to get left behind, Virgin Mobile is planning to win over T-Mobile’s pre-paid customers by offering them $ 100 to switch sides.

In a new ad campaign called “Retain Your Brain” Virgin is offering $ 100 to T-Mobile customers to move their number over to one of its unlimited  [Read More…]

Tim Cook Publishes Letter Apologizing To Chinese Customers For Warranty Policies

Apple-in-China

Apple has been getting pounded by the Chinese press lately for its warranty policies service and not talking to the press whenever they want a statement (welcome to Apple news my friends). Hoping to end the onslaught from the government-supported press, Apple issued an apology letter to Chinese customers signed by Tim Cook.

The letter, which was written in Chinese and posted to Apple’s website, said that Tim Cook and the rest of  [Read More…]

Goastse Hacker Who Hacked 110K AT&T iPad Customers Sentenced To 41 Months

800px-Weevilicious

Back in 2010, a team of hackers who went under the group handle Goatse Security exploited a hole in AT&T’s website to steal over a hundred thousand iPad subscribers’ email addresses.

The first of the pair, Daniel Spitlier, plead guilty to the attack back in 2011, bringing him a 12-18 month maximum sentence.

His partner, though, hasn’t gotten off nearly as easily: Andrew ‘weev’ Auernheimer has just been sentenced  [Read More…]

How To Gain Your First 1000 Customers [Deals]

CoM - Customers

One of the biggest challenges with new businesses is acquiring customers. It can be a nightmare when it comes to getting that first customer to buy something on your site or walk in your doors. But thanks to this offer from Cult of Mac Deals, you won’t need to worry about that anymore.

This interactive, step-by-step guide isn’t simplistic courseware or general sales tips, but a comprehensive, real-world process  [Read More…]

Take That, EE! Three U.K. Will Give Customers 4G Access At No Additional Cost

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EE launched the United Kingdom’s first 4G LTE network back in October 2012, and with it came some pretty expensive price plans; the carrier has certainly been taking advantage of the fact that it has the U.K.’s only 4G network. But that approach is going to be spoiled by rival carrier Three.

Already the cheapest of all the U.K.’s major providers, Three is looking to maintain its position by promising its  [Read More…]